General Terms and Conditions (GTC)

By placing an order at SnusCENTRAL.com you are entering into a purchase contract and agree to all its Terms & Conditions. You must be at least 18 years of age or older to order tobacco products at SnusCENTRAL.com and comply with any and all legal restrictions in effect in your State, Province, and/or Country. Snus might be subject to import and customs duties and fees, these charges are to be born by you as the importer of the goods.

By accepting these terms & conditions you are certifying you are of legal age and meet all other legal requirements to purchase tobacco and have it shipped to the location you specify. To misrepresent your age is a felony charge. Those found falsifying their age will be prosecuted by the law. The contract of sale is subject to normal conditions of Swedish law. The contract is only binding for both parties when this store has registered payment.

Discount Coupons: SnusCentral.com will publish through various sources promotional discount codes for First Time Buyers at SnusCENTRAL.com. During the payment process, there will be a space for you to enter your discount code. Each new customer is able to receive the 10% Off New Customer Discount only once. Discounts apply only to snus or other product ordered. It does not apply to shipping or other ancillary charges. Various Discount Codes may contain expiration dates. The expiration date will be clearly printed with the Discount Code. You can find the Discount Codes on our Discount and Discount Code page.

Promotions: We will conduct a number of special offers and promotions throughout the year. Keep an eye out for them!

Payment and Security of your Information

SnusCENTRAL.com does not have access to any information about the card or your bank account.

You can use Visa, Mastercard, Eurocard, PayPal, or any other payment option we list in the future for payments online.

We use Nets for the electronic card transactions, which guarantee that the information such as credit card number and signature codes are handled with high security. All transactions are sent through a SSL (Secure Socket Layer)-secured server with a password protection. Nets handles the information in confidence and we never take part of your credit card number.
Our internal system sends the transaction through a secure (encrypted) connection to a Nets Server and Nets perform authorization with the bank. With an approved authorization the amount will be reserved on your account and upon shipping the amount will be settled.
Payments are done by first choosing type of card and then fill in credit card number, the cards period of validity and CVV2/CVC2-code. You can pay in several different currencies.

Registration Problems?

If you have a problem registering, please Contact Us.

Payment Will Not Go Through?

Please check that your card is valid (that the expiration date has not passed) and that it is a MasterCard, Eurocard, or VISA. The expiration date is on the front of the card (good thru date/expire date), stated as month and year. The card number is the number on the front of your card (about 16 digits), which you should enter in an unbroken sequence (with no spaces).

Card still Declined?

Some card issuers do not allow their cards to be used for online shopping. Ask your card issuer if that restriction applies to your card. For security reasons, many card issuers also require that you notify them in advace if you are making a purchase outside of your home country. You may also have insufficient funds available on the credit card to fund your purchase. In these cases, your own bank can tell you exactly why your purchase did not go through.

No Order Confirmation Received

You may not have received an order confirmation for any of several reasons. Check that you gave us the correct e-mail address. Did you see a page with the text: "Thank you for your order? An order confirmation has been sent to your e-mail address"? If you did, the order went through and e-mail was sent to the e-mail address you entered. Your e-mail server may have been down when we sent our e-mail. Use the Contact Us form on The Snus Store at SnusCentral.com.

Order Not Received

Go to My Account in the main menu and log in with your user name and password for information about your most recent approved order.

Wrong or Damaged Merchandise

You must notify us of wrong or damaged merchandise within seven days of receiving it via the Contact Us form at SnusCENTRAL.com. We will send you replacement merchandise if the problem was our fault. We do not replace merchandise that the customer ordered by mistake or compensate for any other kind of error, loss, damage, or delay that is beyond the control of SnusCENTRAL.com. We do not issue refunds for returned merchandise.

NOTE: If you specified your delivery be sent by UPS, see the Delivery and Shipping section under damaged or missing merchandise for instructions and how to file a claim. Contact Us too! If there is a dispute, we follow the recommendations of the Swedish National Board for Consumer Complaints.

Support

If you have any questions about our merchandise and shipments or your order, please use the Contact Us form on the SnusCENTRAL.com website.

"Change of Mind" Returns

Sorry, none allowed. As Swedish snus is a perishable item, we cannot accept "change of mind" returns.

Always the Best Price Policy

SnusCENTRAL.com always strives to offer its valued customers the Best Price for Swedish Snus around! Oh, some show-off may beat our prices occasionally, but they're not as friendly as we are and dedicated to your satisfaction. And we make sure our snus is always fresh too!

Limitation of liability

To the fullest extent permitted under applicable law neither SnusCentral.com, MaKe WeBo AB –UTL, nor any of their subsidiaries shall in no event be liable for any direct, indirect, consequential, punitive, special, accidental or other damages relating to or resulting from the use or inability to use the Site or its content, even if we have been advised of the possibility of such damages.

Links to external sites

With the exception of our sister site at SnusCENTRAL.org, this Site has no control over information at sites hyperlinked to the Site and encourages you to be aware of when you leave the Site and to read the site policies of every other site you visit. SnusCentral.com makes no representation, and is not responsible for the quality, content, nature or reliability of any hyperlinked site or of any website linked to a hyperlinked site. SnusCENTRAL is providing hyperlinks only as a convenience and the inclusion of any hyperlink do not imply any endorsement, investigation, verification or monitoring by SnusCENTRAL of any information contained in any hyperlinked site. In no event shall SnusCENTRAL.com be responsible for your use of a hyperlinked site.

Children's privacy

Tobacco and related products are directed to an adult market. Therefore, the Site is solely intended and restricted to those users above 18 years of age or the legal age of tobacco use in your State/Country; whichever is higher. SnusCentral.com encourages parents to take an active role in their children's use of the Internet. Please keep them off SnusCentral.com.

User's indemnification

The user shall indemnify, defend, and hold harmless SnusCentral.com, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees and court costs, resulting from any violation of these Terms and Conditions or any activity related to the users use of the Site (including, but not limited to, negligent or wrongful conduct).

Jurisdiction

Your use and the Terms and Conditions of the Site shall be governed by and construed in accordance with the laws of Sweden, without giving effect to the choice of law principles thereof. You irrevocably consent to the jurisdiction of the Swedish courts in any dispute, controversy or claim arising out of or in connection with Your use or the Terms and Conditions of the Site, or the breach, termination or invalidity thereof.

Miscellaneous

SnusCentral.com may revise these Terms and Conditions at any time at its own discretion. If any term of these Terms and Conditions is determined to be unlawful, invalid, and void or for any reason unenforceable, the validity and enforceability of the remaining terms shall not in any way be affected or impaired thereby.

Thank you for visiting The Snus Store at SnusCentral.com and adhering to the Terms and Conditions. We're sorry our lawyers made us put all this in here and make you read it.

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